TY  - BOOK
AU  - 
AU  - Kaczmarek, Stephen Kyo
TI  - Business communication building critical skills
SN  - 9780070927285
U1  - "658.45 L796b 2004" 
PY  - 2005///
CY  - Toronto, Canada
PB  - McGraw-Hill 
KW  - Business communication
KW  - Business writing
KW  - Communication in organization
N1  - Includes bibliographical references and index
ER  -